1. Overview
Prodigy Studios (“Prodigy,” “we,” “us”) respects your privacy. This policy describes how we collect, use, disclose, and protect personal information when you interact with our websites, client portals, proposals, events, and communications (collectively, the “Services”).
- Personal information
- Data that identifies you or can reasonably be linked to you (like name, email, identifiers, or device data).
- Processing
- Anything we do with data—collect, store, use, share, analyze, or delete.
This policy does not cover third-party websites you access via our links. Review their policies separately.
2. Data we collect
We collect information in three ways: (a) information you provide, (b) information we collect automatically, and (c) information from partners when permitted.
2.1 Information you provide
- Contact details (name, email, company, role).
- Project information you share in inquiries, briefs, or discovery calls.
- Billing details when paying invoices (note: card processing is typically handled by third-party payment providers).
- Communications (emails, messages, feedback).
2.2 Information collected automatically
When you use the Services, certain data may be collected automatically for security, performance, and analytics.
2.3 Information from partners
If you arrive via a referral, event, or collaboration, we may receive your contact information and professional details from the partner, consistent with their notices and your settings.
3. How we use data
We use personal information to operate the Services, collaborate with you, and improve how we work. We try to collect only what we need.
Respond to inquiries, deliver work, manage projects, send updates, and support clients.
Diagnose errors, maintain uptime, and refine content and user experience.
Protect accounts and infrastructure, detect abuse, and enforce acceptable use.
Send administrative messages and, if you opt in where required, studio updates.
You can request access, correction, or deletion of certain data. See Your rights.
4. Legal bases (where applicable)
If you’re located in a jurisdiction that requires a legal basis (for example, the EEA/UK), we process personal information under one or more of the following:
To provide requested services and manage client relationships.
For optional cookies, marketing emails, or other opt-in features.
To secure, operate, and improve our Services while respecting your rights.
To comply with applicable laws, accounting rules, and lawful requests.
6. Data retention
We keep personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law (for example, for invoicing and tax records).
Retention factors we consider
- How long we need the data to deliver services and support.
- Whether we have a legal obligation to keep it (e.g., accounting).
- Security needs (e.g., maintaining logs to prevent abuse).
- Ongoing legitimate interests (e.g., dispute resolution).
7. Security
We use a combination of administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, but we work to reduce risk through layered controls.
Role-based access and least-privilege practices for internal systems.
Encryption in transit where supported, monitoring, and hardened hosting environments.
8. International transfers
We may process information in countries other than where you live. When we transfer personal information internationally, we take steps to help ensure appropriate safeguards are in place (for example, contractual protections where applicable).
Your data may be accessed by our team or providers in different regions to deliver services efficiently, but we apply consistent security and confidentiality standards.
10. Your rights and choices
Depending on where you live, you may have certain rights regarding your personal information. We honor requests in line with applicable law.
Request a copy of the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of certain personal information, with exceptions.
Receive certain data in a usable format (where available).
Opt out of certain processing such as marketing emails or non-essential cookies. You can unsubscribe from marketing emails using the link in those messages.
10.1 Right to access
You can request confirmation of whether we process your personal information and, where applicable, receive a copy.
10.2 Right to correction
If any information is inaccurate, you can request that we update it. We may need to verify the updated information.
10.3 Right to deletion
You may request deletion of certain information. We may retain some information as needed to comply with legal obligations or for legitimate interests like security and dispute resolution.
10.4 Right to portability
Where required by law and technically feasible, you can request a portable copy of certain information you provided to us.
10.5 Right to opt out
You can opt out of marketing emails at any time using the unsubscribe link in our messages. For cookie-based tracking, adjust your cookie preferences where available or use browser controls.
11. Contact Prodigy Studios (privacy)
For privacy questions or requests, contact us using the details below or submit a request through the form.
We aim to respond within 30 days (often sooner).
Prodigy Studios
Attn: Privacy
100 Studio Way
Creative District, CA 90000
To protect your information, we may ask for verification before completing certain requests.
No account required. Keep it brief—we’ll follow up if needed.
12. Changes to this policy
We may update this Privacy Policy from time to time. We’ll update the “Last updated” date at the top of this page and, where appropriate, provide additional notice.